Areas of Service

• General law firm consulting (practices and procedures efficiency)

• Hardware/Network/Remote requirements and selection consulting

• Law office software selection and conversion/implementation

• Installation and configuration of law office software and bookkeeper training

• Training for law office software and hardware/peripherals

• Training and Certification for Microsoft and Cisco products

• Accounting services and maintenance

Hardware and Network Design

All too often we encounter law firms that make the mistake of purchasing hardware and implementing networks BEFORE they know what software they will be using or what functionality will be required.  The result is frustration, loss of productivity, and additional costs. Automated Business Consultants, have the personnel and resources to build, upgrade, and implement your Firm's IT infrastructure from the ground up without surprises. Let our Microsoft Certified Engineers recommend and design your network the right way.  Best of all you'll find that our name-brand hardware and certified network service technicians to be no more costly than purchasing equipment yourself or using less qualified IT companies. Eliminate "finger pointing" by using a fully integrated approach.  After implementation we offer annual support contracts to keep your network up to date and running at peak performance. Call (703) 243-8978 for more information.

On-Site Support and Training (legal applications)

Our most commonly used service is on-site service at the firm's installation location.  This service generally provides the best overall result because we have an opportunity to observe YOUR computers and network behavior as well as develop a personal relationship with you or your staff members.  Experienced gained over the past decade with the software applications we sell and support can save you countless hours of frustration and missteps. In most cases we can quickly identify areas of weakness with respect to your hardware or personnel that can save you the pain and aggravation of trial and error by chopping years off your learning curve.

We believe that even the most intuitive, easy-to-use law office software requires proper configuration and training. All of the leading legal software available today is remarkably full featured and complex when compared to any other program you are familiar with. This is because they are designed to dynamically interact with other office applications in the Windows environment. Also each program carries with it it's own unique paradigm of operation. Our experience has demonstrated that time after time that it is ALWAYS less expensive to start out the right way, rather than trying to correct years of errors...and we have the references to prove it!

Real-time Remote Support and Training (anywhere in the world) NEW!

Thanks to the advent of high-speed Internet we now have the ability to connect directly to one of your office computers to perform many of the same services that used to require on-site presence. Using simple to use web-based software we can securely see and do everything you can see or do on a network or stand-alone computer in your office.  This service also eliminates travel and parking charges and carries the advantage that it can be used for short duration assistance to solve a simple problem.

Connect Your Computer to ABC's Sales or Support

Support Rates: Support is billed in 15 minute intervals. Each 15 minutes = $40. We also have larger pre-paid blocks of time available at reduced rates for training and customized services.

Terms: Your credit card information is required prior to service* If we are unable to help you there is NO CHARGE. * If you prefer you may  pay us by check, but we must hold a credit card as security. You will receive a itemized bill by email or regular mail for all services.

1.  The first step is to call us at 703-243-8978. If this is a long distance call for you simply email us by clicking on the "Contact" button located on the sidebar to the left and request a call back.

2.  Using your Internet Browser navigate to: http://www.fastsupport.com and enter your name and the 9-digit support key that we will issue to you on the phone. Click "Connect Now". That's it!

Service Rates

Please call us at 703-243-8978 to learn about all  service rates and packages.  You can also e-mail us at sales@automatedbc.com

Microsoft and Cisco Training and Certification Courses

Our partnership with Insyte Computer Education now allows us to offer MicrosoftÒ  and Cisco training and certification courses to our law firm clients.  In addition core training we also offer specific 3rd-party integration training for Law Office applications such as Amicus Attorney 2008 Premier and Lexis Nexis Front Office Enterprise and LNTPA, which is unavailable from any other source. Please Call (703) 243-8978 for more information.