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All of the software products
we offer come with a 30-day money back guarantee. This means
that you must register and activate your software within 30 days
of installation even though you have already paid for it.
This can be done by calling or emailing the technical support
number of your software manufacturer. If you have doubts about
whether this is the right software we suggest that you do not
register the product until you are reaching the end of the
30-day installation period. You may also extend your free
introductory support period depending on the manufacturer.
Need to Return a product?
To return a product you'll need to request
a Return
Authorization from the manufacturer.
This can by contact sales@automatedbc.com,
or by telephone at 703-243-8978. NO
returns of any type will be accepted without a
manufacturer authorization
To request an RA from PCLaw Lexis Nexis:
By phone: 1-800-387-9785 option #2
Monday - Friday: 9 a.m. -
6p.m. EST
To request an RA from Gavel & Gown
(Amicus):
By phone: 1-800-472-2289 (ask to speak with
your regional representative)
Monday - Friday: 9 a.m. -
6p.m. EST
The following information
will be needed to authorize your
return:
- Customer name
- Purchase date
- Item serial number (if applicable)
- Nature of the problem or reason for return
We cannot guarantee or
authorize refunds for products outside manufacturer 30-day
return period. However, under certain circumstances, we can
intervene on your behalf to obtain a refund after this period.
In general the following policies apply to all product
purchases:
-
A FULL CASH REFUND ON PRODUCTS ONLY
- NO REFUNDS ARE
AVAILABLE FOR CONVERSION CHARGES OR OTHER ADDITIONAL
SERVICES
-
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON
RETURNED ITEMS. Customers
are responsible for all shipping charges back to
Automated Business Consultants,
Inc or the manufacturer
on returned items.
Returns within 30 days from invoice date can be
for exchange, replacement refund or credit at
Automated Business Consultants, Inc
discretion. Please be aware that specific manufacturers
may have
more restrictive return policies.
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| Copyright © 2010 Automated Business
Consultants, Inc. All Rights
Reserved. |
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